Check in was supposed to be contactless but I was greeted and helped to check in and even shown to my room. Nothing was too much trouble for the staff and the team were so polite and friendly
Helen
August 2024
Stayed over for one night as we were going to a concert. Wasn't able to check-in till 3pm which we already knew. The man on reception called Riz was so apologetic but we were OK about it. Went out for food and drinks then returned to hotel just as Riz was finishing his shift. He immediately came back in the hotel carried our cases to the room we had booked but then showed us another room which was actually a suite with Jacuzzi bath and said we could have that room for the same price as the smaller room we had booked. He was so helpful and caring. Couldn't have asked for more. Breakfast was really nice although no bacon! Would definitely stay here again.
Anita
May 2024
The location is pretty close to the town center. It is in a quiet zone, close to pubs and right accross one indian restaurant. The staff was very friendly and helpful, the room was clean and had all the neccessary stuff, wi-fi was very good.
Marius
May 2024
Staff were friendly and very helpful, Booking in was smooth Breakfast was well presented Staff took time out to warn me about registering car(thus avoiding fine!)
Trevor
October 2024
It a lovely hotel staff were friendly. Rooms were ok only complaint was sink it leaked and was a horrible shape.
Michael
May 2024
Receptionist was very helpful and the room was lovely and warm when I first arrived. It was freezing outside so that was really good. It was a basic room but that's what I paid for so was happy.
Dawson
January 2025
Have stayed there before and will stay there again, the room was a fair size, sheets were spotless and toilet spotless, dislike the washbasins in the rooms I have stayed in, they are more suited to a small cloakroom but that is my only grumble,I am a wet shaver and like to thoroughly rinse my face and neck after the shave, the basins here are suited to a handwash,. The safe off-road, parking is a bonus,no complaints with the breakfast. The staff all friendly and helpful and one young lady is a credit to that hotel in every way, who went well above her duties in helping us when my wife was taken unwell and we had to leave the hotel and her name is CHELSEA, a terrific helpful young lady, don't lose her Baltimore, she is a bonus to your company and personal thanks to you CHELSEA .
Graham
November 2021
Room was fine for what I needed as it was a 1 night stay for work. Breakfast was good and hot. Bed was comfortable.
Ian
November 2024
Breakfast was cooked fresh, available for a long time period and was good value for the cost. The location is ideal for a frequent bus service to visit my daughter in the James Cook hospital and easy access to Middlesbrough. All the staff were kind, friendly and helpful.
Sue
November 2024
I loved my stay at the Baltimore hotel,great location so close to the town centre and shops and very clean, the staff were so lovely and attentive. Fantastic value for money , breakfast was lovely. I will be definitely coming back and recommending this hotel to family and friends.
Sherena
June 2024
Reservations:
+1-833-728-2041